Key individuals

Steve Byrne, Chief govt officer
Kieran Hartwell, Managing director, company
Kirsten Hughes, UK MD & chief industrial officer
Jim Eastwood, International gross sales director
Jon Bauer, Chief know-how officer

Important business sectors

SME specialist for sectors together with finance, manufacturing, pharmaceutical, sports activities, marine, hospitality, leisure, skilled providers

Different providers

MICE, group journey, convention administration, occasion consultancy, VIP, concierge, Journey Membership for shoppers’ workers

Sort of firm

Non-public fairness owned by Vitruvian Companions


• On-line 5%
• Air 50% / Lodge 28% / Rail 7% / Automotive 9% / MICE 3% / Different 3%
• Brief-haul 71% / Lengthy-haul 29%

High locations

Brief-haul Germany, France, Netherlands, Eire, Switzerland
Lengthy-haul USA, South Africa, Australia, Canada, India

Workplace areas

Manchester (world HQ), Cork, The Hague, Cape City, Dubai. Accomplice places of work in 100+ international locations

Affiliation and community membership

GlobalStar, BTA, GBTA

Full-time equal workers

1,900 Journey Counsellor enterprise house owners and 271 FTEs globally

Common size of service

7 years

Common business expertise

18 years



On-line reserving instruments


Expense administration instruments


Different know-how

Phenix reserving platform (proprietary), ELocate traveller monitoring instrument, MyTC cellular traveller app (proprietary), MyTC cost portal, Phenix MI (proprietary), Trees4Travel CO2 reporting and carbon offsetting, Conferma

NDC content material

Direct connects to main carriers and Travelfusion API

Key improvements in 2021

Evolving the corporate’s franchise mannequin to at least one centered on rising gross sales. Referred to as TCBD it’s basically a sales-focused enterprise proprietor who sources, wins and implements new company shoppers and leverages the TC group for service supply.  At time of writing, the corporate says this newly carried out means of working has secured over £10 million of recent enterprise throughout the community.


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