undreds of passengers have been left ready for as much as three hours to retrieve their baggage at Heathrow Airport on Sunday.
Nadir Coowar, 29, informed Sky News he had been left stranded in Terminal 2 together with his household ready for his or her baggage to reach following a 12-hour flight from Mauritius.
“I landed at 7am and I’m nonetheless ready for the baggage over two hours later,” he informed the broadcaster.
“Everyone seems to be simply ready round patiently for his or her baggage and nobody has defined to us what is going on.
“There’s simply 200 folks right here ready for baggage.”
Mr Coowar informed Sky that he had overheard one employee declare there have been “workers shortages as a result of it’s a Sunday”.
He added: “Everybody is just too drained to type of argue or complain. In the event that they’re like me, they need their suitcase or simply wish to know when it’s going to arrive.”
Guillaume arrived from Los Angeles on a Virgin Atlantic flight at 1.40pm and was nonetheless ready for his baggage almost three hours later at Terminal 3.
He informed the Normal earlier this afternoon: “There are suitcases in all places, even some from flights as previous as June 11.
“The screens stated our bags would arrive at Belt 9 however the entire aircraft has been ready right here for hours. Just one announcement was made on the very begin to say there can be a 13-minute delay.
“Me and another passengers went to the Virgin desk however that they had completely no info.”
He stated that workers on the desk had tried to achieve colleagues on the bottom to investigate concerning the standing of the baggage utilizing a walkie-talkie at round 3.30pm however have been unable to get via.
They have been later informed that the baggage can be taken out and dropped at the belt inside quarter-hour – however they didn’t arrive.
Virgin Atlantic was contacted for remark.
A spokeswoman for Heathrow insisted that baggage arriving at Heathrow was the duty of the airways.
“It’s airways who transport your baggage from the aircraft to the bags reclaim space, as they both make use of their very own floor workers, or outsource this course of to a 3rd occasion firm,” she stated.
“This situation is remoted and is unrelated to the technical baggage points in T2 on Friday.”
Airline passengers have been hit by disruption for a number of months because the trade grapples with workers shortages after letting hundreds of individuals go in the course of the Covid pandemic.
Lengthy queues outdoors airport terminals have compelled many to overlook flights, whereas passengers have additionally been hit by a wave of cancellations.