eathrow Airport has issued an apology after a technical glitch induced induced a mass of suitcases at a terminal on Friday.
She stated: “The warning indicators that every one was not effectively have been clear at baggage declare. There have been clusters of suitcases with out homeowners grouped round varied conveyor belts.
“I questioned the place the homeowners have been.”
Haynes, who had been requested to place her hand baggage within the aircraft’s maintain earlier than the flight, stated she solely needed to wait “somewhat” whereas for it after the flight.
She added: “Then after I stepped outdoors I might see this loopy mass of suitcases filling the pavement like an infinite baggage carpet. I’ve by no means seen something prefer it.
“Although it did appear to be making an attempt to be organised chaos.
“Officers appeared to be making an attempt to rearrange the suitcases subsequent to poles with letters from the alphabet caught on them – possibly it was to correspond with the title of the proprietor of every bag. It appeared to be an epic activity.”
A spokesperson for Heathrow Airport stated: “Earlier right now there was a technical situation with the Terminal 2 baggage system which has now been resolved.
“Passengers are actually capable of check-in as regular, however numerous passengers who departed from Terminal 2 earlier right now might have travelled with out their baggage.
“We’re working carefully with airways to reunite passengers with their baggage as quickly as doable.
“We’re sorry there was disruption to passenger journeys.”
The airport will restrict the variety of day by day flights to 825 in July and 850 in August. Ordinarily, as much as 900 flights would take off and land on the airport throughout these months.
The restrictions adopted a joint letter from the Civil Aviation Authority and Division for Transport ordering airways to tear up their timetables this summer season and solely schedule flights that carriers have been assured would go forward.