The worst UK airlines and airports for lost luggage revealed – and tips to get your stuff back

PROBLEMS at airports have led to hundreds of individuals shedding their baggage this summer time.

Piles of suitcases have been left unclaimed as employees shortages and strikes have left passengers separated from their stuff.

2

Nonetheless, some airports and airways are worse than others in relation to shedding suitcases.

That is why bag storage firm Bounce has analysed knowledge from the Civil Aviation Authority to search out out that are the worst offenders.

They revealed the 5 worst airways and airports for shedding baggage within the UK.

Their figures are based mostly on the variety of instances raised with the CAA between 2017 and 2021.

The airline with essentially the most misplaced baggage instances on UK flights was Royal Air Maroc.

The airline, extra generally referred to as RAM, is the Moroccan nationwide service however flies to each Heathrow and Manchester.

That they had 46 misplaced baggage instances raised with the CAA.

In second place was Iberia, the flagship airline of Spain, whereas Ryanair got here third on the record.

Pakistan Worldwide Airways and Vueling accomplished the record of the airways to have misplaced essentially the most baggage on UK flights.

Ryanair refuted the figures from the evaluation and mentioned that really that they had a great file when it got here to shedding baggage.

A spokesperson mentioned: “These are utterly false. Ryanair operates over 3,000 day by day flights (many to/from the UK) and leads the trade with fewest misplaced luggage – (1 bag mishandled per virtually 10,000 passengers). 

“This is among the many causes that Ryanair is Europe’s favorite airline and why our clients proceed to fly with us to their favorite locations throughout Europe.”

Analysis confirmed that from airports within the UK, Heathrow statistically misplaced essentially the most baggage, whereas two different London airports made the highest 5.

Heathrow had 96 instances of misplaced baggage through the interval analysed, in comparison with Gatwick’s 51.

Manchester had the worst figures from non-London airports, with 34 instances of misplaced baggage from the airport reported to the CAA.

A Heathrow spokesperson mentioned: “We would like everybody to journey with their luggage which is why during the last 5 years over 99 per cent of baggage have travelled with their passengers – probably the greatest performances of a serious hub airport wherever on the planet.

“However we wish to go additional and are urging the CAA to make sure we will spend money on upgrading the Terminal 2 baggage system to drive a fair stronger efficiency.”

A Gatwick spokesperson mentioned: “Whereas each lacking or mishandled piece of baggage is regrettable, floor dealing with corporations – that are employed by the airways – are answerable for baggage dealing with on the airport. 

“Please converse to the bottom dealing with corporations or airways for additional touch upon this difficulty.”

Bounce boss Cody Candee provided his prime six suggestions for coping with misplaced baggage.

1. Contact the airline

Relatively than the airport, it’s the airways that it is best to get in contact with within the first occasion and it is best to do that as quickly as potential.

There ought to normally be a consultant from the airline on the airport, but when not, you should definitely supply their contact data and provides them a name.

2. Ask to have your baggage delivered

While you do converse to somebody from the airline, ask them to ahead your luggage to you, both at your own home or to your vacation vacation spot.

The airline in query ought to all the time provide this service to you, nonetheless, make sure that to double-check when the method will happen.

3. Examine for a refund

In case your luggage is lost then you definately could possibly have your checked baggage charges refunded.

In case your luggage is delayed or lacking, the airline has 21 days to search out it and get it to you.

Should you get your baggage again inside 21 days, you possibly can nonetheless declare compensation for delayed baggage.

Should you don’t, you can also make a declare for misplaced baggage.

4. Hold any receipts

Should you’re caught without your luggage for a variety of days, it’s possible that you just’re going to have to purchase issues corresponding to clothes, toiletries, and different necessities to maintain you going till you get it again.

If that is so, you should definitely maintain maintain of all of your receipts as you have to be compensated for these.

5. Examine your insurance coverage

Totally different insurance coverage insurance policies may have totally different protection; you should definitely test whether or not your journey insurance coverage covers lost luggage or not.

If not, it might even be value checking your house owner’s insurance coverage, or the bank card you used to guide the flight, as these typically have misplaced baggage advantages too.

6. Examine your baggage

Hopefully, you finally get your baggage again, however while you do, you should definitely give it an intensive test for harm, and ensure that there aren’t any lacking gadgets both.

If gadgets are found damaged or lacking utterly, the airline ought to restore or change them.

This merchandise will help you monitor your baggage after you have got checked it in.

These are the mistakes you’re making which suggests you are extra prone to lose your stuff.

2