CTM expands MICE team amid record growth

Chris Walters

Company Journey Administration has appointed Chris Walters as gross sales supervisor of its specialist MICE division, Occasion Journey Administration (ETM), following file post-pandemic progress, the TMC introduced on Thursday.

The appointment is a part of a wide-ranging recruitment drive as the corporate stories elevated demand for occasions, with enquiry ranges now at – and exceeding – pre-pandemic ranges.

ETM Europe basic supervisor Mike Leeson mentioned Walters, who relies on London, joins the corporate at a “pivotal time”.

“[Chris’] expertise and experience might be integral in constructing and executing our progress technique, elevating the profile of the ETM model in Europe, and bringing new prospects on board,” he mentioned. 

“We’re seeing file numbers of enquiries and confirmed enterprise – an amazing combine of latest enterprise wins and elevated exercise from present shoppers – and our monetary H2 (January – June 2022) included our two biggest-ever months when it comes to TTV efficiency,” he added.

The TMC mentioned it’s restructuring the group in a “scalable” approach in an effort to handle progress and keep consumer service ranges. 

“Over the following 12 months we’ll be placing a variety of give attention to creating our client-facing expertise and rising our inventive occasions and SMMP choices,” Leeson mentioned.

With greater than 15 years’ expertise within the MICE sector, Walters mentioned he appears ahead to “supporting ETM’s shoppers navigate the ever-changing panorama of the occasions world”.